The new terms and conditions indicate that the ride-hailing app will not be liable for any damages, direct, incidental, and or consequential, arising out of the use of SafeBoda, including, without limitation, damages arising out of communicating and or meeting with other participants of SafeBoda, or introduced to you via SafeBoda.
It also went on to clarify that it has no responsibility whatsoever for the actions or conduct of any service providers or Users.
We have no obligation to intervene in any way in disputes that may arise between drivers, riders, or third parties. Responsibility for the decisions made regarding providing or accepting transportation rests solely with the User.
What does this mean to the end users?
This means that the company will not be responsible for the actions of any service providers. Meaning, if you make an order through the ride-hailing app, like delivering a package to your desired destination and the rider, in this case, fails to deliver the package, you won’t make a complaint to the company and if you do there will be no remedy since the company is not liable which was not the case were users in the past had complaints about service providers and would make complaints through the company’s lines of communication.
SafeBoda just updated their Terms and Conditions and y’all please look at this Section because 💀💀💀💀 pic.twitter.com/vENgtJxZjC
— Graham’s Pots (@Nuwaha17) February 2, 2021
More of the New Terms and Conditions Can be found here SafeBoda Terms and Conditions